Payment Policy

Last updated: January 27, 2026

Welcome to IPWeb (“we”, “us”). We are committed to providing customers with a secure, transparent, and reliable payment experience.

This Payment Policy describes the payment methods we accept, payment security measures, payment flows, failure handling, and refund-related matters. If you have any questions during payment, please read this policy carefully before completing payment.

1. Accepted payment methods

1.1 Alipay

1.2 USDT-TRC20

1.3 Bank transfer (corporate / wire)

(Specific available methods are subject to what is shown on the checkout page.)

2. Payment security

2.1 SSL encryption
All payment transactions are transmitted over SSL-encrypted connections to help prevent unauthorized access to or disclosure of information during payment.

2.2 Payment information handling
We do not store your full payment card number, CVV, or other sensitive payment details on our servers. All payment information is processed directly by third-party payment service providers that comply with PCI-DSS requirements.

2.3 Identity verification and risk control
To help prevent fraudulent transactions, we may automatically or manually verify orders, request additional identity verification, or delay a transaction when abnormal risk is detected.

3. Payment flow and charging

3.1 Authorization
When you submit an order, your payment method may be pre-authorized to confirm that your account balance or credit limit is sufficient.

3.2 Charge
After the order is confirmed or the service is activated, the system will capture payment. The charged amount is as shown on the order confirmation page.

3.3 Currency
All fees are settled in USD by default. If you pay in another currency, the exchange rate and any related fees are determined by your card issuer or payment provider.

4. Payment failures and troubleshooting

4.1 Basic checks
If your payment does not succeed, please check that your billing address matches your records, that your card is valid, and that you have sufficient balance or credit.

4.2 Further assistance
If payment still fails after multiple attempts, please contact your card issuer or our support team.

5. Refunds, cancellations, and disputes

5.1 Refund policy
Whether refunds are available, and the conditions and timelines, are governed by the applicable product page or Terms of Service. Where eligible, refunds will be returned to the original payment method.

5.2 Refund processing time
Processing typically takes up to 3 business days; the time for funds to appear in your account depends on your bank or payment provider.

5.3 Fraud and abuse
We reserve the right to deny refunds and suspend account access for orders suspected of fraud or terms violations.

6. Policy changes

We may update this policy from time to time. The updated policy will be published on this page and take effect from the date of update. Current information is also published on our website at https://ipwebai.com.

Any costs arising from tax or foreign exchange policies in your country or region shall be borne solely by you.

7. Contact us

If you encounter any issues during payment or billing, please contact us:

Email: support@ipweb.cc

Response time: within 1–2 business days

Company name: Unlimited Connection Technology Co., Limited

Registered address:
ROOM 32, 11/F, LEE KA INDUSTRIAL BUILDING,
8 NG FONG STREET, SAN PO KONG,
KOWLOON, HONG KONG